Asset Intelligence Platform for Field Service | XOi
Asset Intelligence
What is XOi?
XOi is the data intelligence solution teams rely on to understand and act on their assets. We take basic equipment information, like make, model, and serial, and expand it into a complete asset data foundation.
With the right information, you can make more informed decisions that grow revenue, reduce costs, and increase uptime.
For teams that rely on accurate equipment data
Whether you install, manage, maintain, or make decisions about equipment, XOi gives you a shared understanding of every asset.
Service teams
- Do the job right the first time with the equipment data and context technicians need in the field.
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Software providers
- Turn basic asset records into complete, structured equipment data you use to guide your customers at scale.
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Sales teams
- Speed up site surveys and use complete equipment data to increase close rates and shorten sales cycles.
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Customer value
Show customers exactly what’s happening and what’s needed with clear, trusted recommendations.
Leadership
- See equipment performance and risk across your business, ensuring you stay ahead and lead proactively.
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OEMs and distributors
- Understand how your equipment is installed and performing to grow your business and protect your brand.
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Built alongside the people doing the work
XOi was built to solve real problems on the jobsite. Every workflow, every data point, and every insight comes from real work technicians are doing in the field, not assumptions. This foundation makes XOi data and AI tools more accurate, complete, and usable across your business.
How XOi works
Connecting field work to the decisions that follow
Across site surveys, service, quoting, and planning, each interaction builds a clearer understanding of every asset.
Jobsite management
Guide techs through every job
- Simple workflows, a built-in knowledge base, and the right context help technicians work consistently, with clear AI job summaries generated after every visit.
Site surveys & inspections
See a complete view of every asset
- Capture equipment conditions and create a complete, reliable record, with AI structuring the information automatically.
Insights & recommendations
Know what needs attention next
- Get a clear view across your asset portfolio so you see what needs to be done, prioritize work, and stay ahead of issues.
Quoting & planning
Quote and plan with a complete view of the asset
- Use complete equipment information to scope the job, plan the work, and price it accurately with clear, customer-ready proof.
Data APIs
Connect every system to the same equipment data
- Deliver structured, enriched asset data across your systems so every team works from the same, consistent view.
The XOi data advantage
The most complete asset data foundation in field service
Most equipment data is incomplete, inconsistent, or hard to use. Critical details like configuration, lifecycle, and refrigerant are buried in model codes, scattered across documents, or locked in systems. XOi brings that data together in a complete, structured view your teams can actually use.
Specification data
- 85k+ Unique models across 150+ manufacturers, enriched with 100+ asset-level attributes
Operational guidance
- 250k+ Manuals, diagrams, and technical resources available
Performance data
- 18M+ Jobs completed, creating real-world performance data and benchmarking
Customer proof
Real outcomes from teams who trust XOi.
If you can’t get a quote back quickly, the customer is going to move on. Being able to handle that on site made a big difference for us. – Cory Deshazer, Sr. Manager, Service Operations Technology, Veregy
$6k Additional pull-through revenue per technician
XOi puts the asset at the center, connecting OEMs, distributors, service providers, sales teams, technicians, and owners through:
Workflows and enriched data help us tell a more complete equipment story. It’s a story our technicians help write and one we now share with customers to drive smarter decisions. – Scott Adams, Director of Service Operations, JM Brennan
2x Increase in close rate by connecting service insights directly to sales
Built to work with your existing systems
XOi integrates with the systems your team already uses, bringing your equipment data together.
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Put your equipment data to work
Capture better data, align your teams, and get the clarity you need to act.
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