Operational Reality

Disconnected processes slow down the jobsite

Technicians will get the job done no matter what, but when they’re missing context, are they performing at their best? Scattered asset data and incomplete history lead to slower diagnostics and repeat visits.

How XOi delivers service and operational value

XOi delivers the asset data and context your team needs, reducing guesswork and keeping things moving on the jobsite.

Service Clarity

Faster, more accurate diagnostics

Give service teams the asset context they need at the moment of service. With complete equipment data and history in one place, they’ll diagnose issues faster and reduce unnecessary trial and error.

Customer Trust

Satisfied customers through better service

Efficient, accurate work leads to happier customers. AI-powered work summaries capture every job clearly, and customers receive consistent documentation and visibility they can trust.

Field Proof

Stronger alignment between the field and office

Every jobsite interaction feeds a shared record of the asset. The work captured by technicians and operations improves planning and execution.

Lifecycle Impact

Connect service & ops teams to the asset lifecycle

Every jobsite interaction adds to a growing foundation of asset intelligence.

Leadership teams

Using clean jobsite data, leadership gains the visibility to prioritize work and plan ahead.

Technology leaders

XOi delivers a single source of asset data truth that integrates across systems without added complexity.

Sales teams

Service data becomes sales insight. With a clear view of asset conditions, teams recommend the right work at the right time.

Teams across the asset lifecycle

As data builds across every jobsite, XOi strengthens the entire operation.

Customer proof

What our customers say about us.

"AI work summaries have given the gift of time to our technicians and administrative staff who manage the work orders."

Christian Inglish

Operations Analyst, Cooper Oates Air Conditioning

90%

Decrease in proof-of-work requests

XOi puts the asset at the center, connecting OEMs, distributors, service providers, sales teams, technicians, and owners through:

"Before XOi, I spent ten minutes rewriting every job note just so it made sense. Now, I can review and send it in under two. That’s time I get back every single call."

Lead Dispatcher

Harris

15

Minutes saved per technician, per job

Ready to see more?

See how XOi transforms field operations with real-time context and data.

Talk to us

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