Privacy Policy | XOi

XOi Privacy Policy Overview

XOi values user privacy and is committed to protecting personal information collected through its website, cloud-based software platform, applications, and related services.

This Privacy Policy explains:

• What information XOi collects
• How that information is used
• Who information may be shared with
• User rights and privacy choices
• How information is protected and stored

The policy applies to interactions with:

• The XOi website
• The Vision™ cloud-based platform
• Mobile applications
• Customer support interactions
• Demo requests and content downloads

Contact Information

Questions or concerns regarding the Privacy Policy may be directed to:

XOi Technologies

333 S 11th Ave S., Suite 300

Nashville, TN 37203

• Phone: (800) 230-7047
• Email: compliance@xoi.io

Information XOi Collects

XOi collects both personal and non-personal information across its services.

Personal Information

Personal information may include:

• Name
• Email address
• Phone number
• Company and job title
• Postal address
• Online profile links
• Employment history
• Application usage information
• Uploaded photos, videos, and audiovisual content

Information Collected Through Website Interactions

Demo Registration Information

When users request a demo, XOi may collect:

• Name
• Email address
• Company name
• Job title
• Phone number
• Sales call recordings or transcripts

Content Download Information

When users download resources such as:

• White papers
• Webinars
• Case studies
• Ebooks
• Playbooks

XOi may collect:

• Name
• Company name
• Email address

Correspondence Information

When users contact XOi for support or inquiries, the company may collect:

• Contact information
• Employment information
• Communication records
• Customer support correspondence

Information Collected From Job Applicants

When applying for employment opportunities, XOi may collect:

• Name
• Contact information
• Physical address
• Resume and employment history
• Education history
• Work authorization status
• LinkedIn or professional profile links
• Interview information

This information is used to evaluate employment candidacy and facilitate onboarding processes.

Information Collected From Application Users

For users accessing the XOi platform through their employer or organization, XOi may collect:

Account Registration Information

• Name
• Job role
• Email address
• Phone number

User-Submitted Audiovisual Content

Users may upload:

• Photos
• Videos
• Audio recordings
• Related metadata

Application Usage Information

XOi may collect technical and operational information such as:

• Device information
• IP address
• Browser type
• Operating system
• Session activity
• Feature usage
• Network connection data

Generative AI Features

XOi’s platform may include AI-powered functionality such as:

• AI-generated work summaries
• AI transcription services
• AI usage benchmarking

Users may edit and refine AI-generated content before submission.

Cookies and Similar Technologies

XOi uses cookies, pixels, and similar tracking technologies to:

• Improve user experience
• Analyze usage behavior
• Customize services
• Support advertising and analytics efforts

These technologies may collect:

• Device information
• Browsing behavior
• Page interactions
• Feature usage
• Download activity

Users may manage cookie preferences through browser settings or the website’s cookie widget.

How XOi Uses Personal Information

XOi may use collected information to:

• Provide and maintain services
• Personalize user experiences
• Improve platform functionality
• Monitor application security
• Develop new features and services
• Communicate with users
• Send marketing communications
• Analyze platform performance
• Support AI functionality and analytics
• Comply with legal obligations

Legal Basis for Processing Information

Depending on the situation, XOi processes personal information based on:

• Contractual necessity
• Legitimate business interests
• User consent
• Legal obligations

Who XOi May Share Information With

XOi may share information with:

Service Providers

Third-party vendors supporting:

• Cloud infrastructure
• AI services
• Payment processing
• Customer support
• Security operations
• Marketing tools

Employers and Organizations

Organizations using the XOi platform may access information related to employee platform usage and workflows.

Data Analytics and Advertising Partners

Information may be shared with analytics providers and advertising partners for:

• Reporting
• Product improvement
• Targeted advertising
• Usage analysis

Legal and Regulatory Authorities

Information may be disclosed when legally required or necessary to protect legal rights and security.

Business Transfers

Information may be transferred as part of mergers, acquisitions, reorganizations, or other business transactions.

User Privacy Rights and Choices

Users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of personal information
• Opt out of marketing communications
• Manage cookie preferences
• Appeal denied privacy requests

Additional rights may apply depending on the user’s location and applicable privacy laws.

Data Security

XOi maintains security measures designed to reduce the risk of:

• Unauthorized access
• Data misuse
• Disclosure
• Alteration
• Loss of personal information

However, XOi notes that no internet-based transmission or storage system can be guaranteed to be completely secure.

Data Retention

Personal information may be retained:

• While users actively use XOi services
• For legitimate business purposes
• To satisfy legal or regulatory obligations
• Within secure backup systems

Users may request deletion or de-identification of personal information where permitted by law.

Third-Party Links

XOi services may contain links to external websites not controlled by XOi.

Users are encouraged to review the privacy policies of any third-party sites they visit.

Children’s Privacy

XOi services are not directed toward individuals under the age of 18.

The company does not knowingly collect information from children under 13 years old.

International Data Transfers

Personal information may be stored or processed in the United States or other countries outside a user’s home jurisdiction.

By using XOi services, users consent to these transfers and processing activities.

Governing Law

The Privacy Policy is governed by the laws of the State of Tennessee and the United States.

Any legal disputes related to the policy or use of services must be brought within courts located in Davidson County, Nashville, Tennessee.