Service Business Mastery Podcast with Tersh Blissett – How to Crowdsource Your Technician Training | XOi Podcasts

.webp)

What you’ll discover

Let your best techs train your whole team

Aaron Salow explains how teams can turn real jobsite activity into scalable training resources.

Record once, train forever

Recorded support interactions become a shared resource that benefits the entire team.

Turn field experience into curriculum

Real jobsite activity becomes the most effective source of training when it is captured and shared.

Scalable training without extra headcount

Shared knowledge grows naturally when teams capture real work consistently.

Watch now

XOi Featured on the Service Business Mastery Podcast

Recently, our own Aaron Salow joined Tersh Blissett on the Service Business Mastery Podcast to discuss how technology can be used to “crowdsource” technician training.

Using Technology to Crowdsource Technician Training

Tune in to the discussion to learn how your techs can utilize remote live video calling capabilities to not only troubleshoot problems while onsite, but also record a training call to help other techs navigate similar issues in the future.

Explore more on this topic

You might also be interested in these resources

.webp)

Forbes: Skilled Trades Embrace AI as Enabling Education Technology
XOi uses AI for skilled trades education, providing dynamic support and data-driven training solutions.
Learn more

.webp)
Empowering Field Techs for Today & The Future
In the latest Accelerated HVAC Success Podcast from Daikin’s HVAC Learning Campus, XOi’s J.P. Cahalan discusses technician enablement and the growing complexity of HVAC technology. The conversation explores how continuous education and connected tools are helping technicians adapt to evolving systems in the field.
Learn more

Help new techs feel (and act) like pros.
Using XOi, Riddleberger Brothers technicians are able to retain "memories" from jobs completed over a year ago.
Learn more

.webp)
Aaron Salow Visits the Blue Collar Nation Podcast
In this episode of the Blue Collar Nation Podcast, XOi CEO and founder Aaron Salow discusses how technology can improve the day-to-day experience of technicians in the field. The conversation focuses on how digital tools can better support newer technicians and reduce isolation on the job.
Learn more

.webp)
Toolbox for the Trades Podcast: Superhero Technicians: Supplying the Best Tools for the Job
In the Toolbox for the Trades podcast, hosted by ServiceTitan, XOi CEO Aaron Salow joins host Jackie Aubel to discuss how delivering the right tools and technology can improve outcomes for field technicians. The conversation focuses on innovation in the skilled trades and the importance of equipping teams for success.
Learn more

.webp)
XOi and Interplay Learning partnership enhances foundational training and field service performance
Innovative industry leaders collaborate to provide essential skills and insights that drive efficiency and productivity
Learn more

.webp)
UA and XOi work together to train the next generation of skilled labor talent
Learn more

Good Technology. Good Tradespeople.
From contractor to CEO, tradespeople have found a way to work smarter with the XOi app.
Learn more

Improving Technician Training, Customer Understanding, and Trust Through Technology Ft. Danny Koontz of Windy City Equipment
In the third installment of our video series featuring Danny Koontz, Director of Relationship Management, Windy City Equipment, we discuss the value of utilizing technology to improve.
Learn more

Meet your speakers

We only bring on the best

Aaron Salow
CEO

Tersh Blissett
Host

Ready to continue the conversation?

Dig deeper into how XOi transforms asset data into intelligence your entire operation can act on.